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Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

What is The Role

The Search Inference team is responsible for bringing performant, ergonomic, and cost effective machine learning (ML) model inference to Search workflows. ML inference has become a crucial part of the modern search experience whether used for query understanding, semantic search, RAG, or any other GenAI use-case.

Our goal is to simplify ML inference in Search workflows by focusing on large scale inference capabilities for embeddings and reranking models that are available across the Elasticsearch user base. As a team, we are a collaborative, cross-functional group with backgrounds in information retrieval, natural language processing, and distributed systems. We work with Go microservices, Python, Ray Serve, Kubernetes/KubeRay, and work on AWS, GCP & Azure.

We provide thought leadership across a variety of mediums including open code repositories, publishing blogs, and speaking at conferences. We focus on matching the expectations of our customers along the lines of throughput, latency, and cost. We’re seeking a talented ML Ops Engineer to help us deliver on this vision.

What You Will Be Doing

Working with a Senior ML Ops Engineer and the wider team to evolve our inference service so it may scale efficiently and reliably, hosting a growing number of models for semantic search and RAG use-cases, and in future SLMs/LLMs.
Enhancing the scalability and reliability of the service and work with the team to ensure knowledge is shared and best practices are followed
Improving the cost and efficiency of the platform, making the best use of available infrastructure
Adapting existing solutions to use our inference service, ensuring a seamless transition

What You Bring

2+ years working in an MLOps or related ML Engineering role
Production experience working with a variety of ML models at each point in its lifecycle (training, tuning, serving, monitoring)
Measured and articulate written and spoken communication skills. You work well with others and can craft concise and expressive thoughts into correspondence: emails, issues, investigations, documentation, onboarding materials, and so on.
An interest in learning new tools, workflows and philosophies that can help you grow. You can function well in an environment that drives towards change. This role has tremendous opportunities for growth!

If this sounds interesting, we would love to hear from you! Please include whatever info you believe is relevant: resume, GitHub profile, code samples, blog posts and writing samples, links to personal projects, etc.

Compensation for this role is in the form of base salary. This role does not have a variable compensation component.

The typical starting salary range for new hires in this role is listed below. In select locations (including Seattle WA, Los Angeles CA, the San Francisco Bay Area CA, and the New York City Metro Area), an alternate range may apply as specified below.

These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the ranges may be modified in the future.

An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.

Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. Therefore, in addition to cash compensation, this role is currently eligible to participate in Elastic's stock program. Our total rewards package also includes a company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings, along with a range of other benefits offered with a holistic emphasis on employee well-being.

The typical starting salary range for this role is:$110,900—$175,500 USD

The typical starting salary range for this role in the select locations listed above is:$133,200—$210,700 USD

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

Competitive pay based on the work you do here and not your previous salary
Health coverage for you and your family in many locations
Ability to craft your calendar with flexible locations and schedules for many roles
Generous number of vacation days each year
Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
Up to 40 hours each year to use toward volunteer projects you love
Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)

Elasticsearch develops and distributes encryption software and technology that is subject to U.S. export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.

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