Lead Software Engineer, Web Platform (FedRAMP)

Who We Are

Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network – even the ones they don’t own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues – before they impact end- user experiences.

ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco’s leading Networking, Security, Collaboration, and Observability portfolios.

What We Do

The Web Platform team is passionate about building common abstractions that are shared by the various ThousandEyes development teams. Our mission is to evangelize standards, patterns, and best practices for software design and development at ThousandEyes. This is a frontend-leaning software development engineering role focused on platform-wide development, where you’ll work on the underpinnings of our web application to ensure that it runs smoothly for our end users and is intuitive to build for other ThousandEyes developers. We value engineers who have an excitement for learning new skills, an eagerness to venture into unknown problem spaces, and a keen ability to identify and correct problems as they encounter them. Web Platform developers maintain flexible skill sets and growth mindsets, as we’re often tagged to assist with a variety of topics within the wide-spanning layer supporting all web application architecture at ThousandEyes.

Lately, we’ve worked on impactful projects such as:

• Upgrading the version of our core frontend framework (Vue.js) across all services
• Modernizing and setting new standards for page rendering strategy
• Splitting the ThousandEyes core monolith into independently deployable microfrontends
• Migrating and upgrading core JavaScript utilities, mitigating potential security vulnerabilities
• Improving application-wide UI elements such as our menus, support chat, and customer satisfaction surveys

What You’ll Do

The Application Window is expected to close on 3/10/25. However, the job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

• Improving the core frontend technology that enables the ThousandEyes engineering organization to scale and keeps developers happy, including build processes and test frameworks
• Evangelizing modern frontend architecture and development best practices, raising the bar for frontend development at ThousandEyes through implementation, presentations, and documentation
• Boosting our application’s web performance, tracking core web vitals
• Exploring new technologies that will benefit our workflow and sharing comprehensive opinions on architectural/technical decisions
• Providing support to other engineers on the team and throughout the engineering organization as they build upon our team’s work to achieve their goals

As part of this role, you will also be responsible for maintaining services in a FedRAMP compliant environment, therefore, must be a U.S. Person (i.e. U.S. citizen, U.S. national, lawful permanent resident, asylee, or refugee). This position may also perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil.

Qualifications

• Experience with modern frontend frameworks/libraries and knowledge of the differences between them (e.g. Vue, React, Angular, etc)
• Experience with Java, Golang or similar programming languages.
• Comfortable digging deep to solve problems, prototyping solutions, and exploring new technologies and architectural patterns.
• Ability to advocate for frontend development best practices and improve the frontend stack across an engineering organization
• Proven track record of identifying problems, proposing and selecting solutions, and executing them effectively
• Comfortable collaborating, communicating, and driving change across multiple Engineering teams
• Passion for sharing ideas, bringing others along, caring for teammates, and attracting other great developers to join our growing organization

Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact.
We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you're interested in this work.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

US – COMPENSATION RANGE – MESSAGE TO APPLICANTS

$154,000 -$215,000

Message to applicants applying to work in the U.S.:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.