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Company Introduction

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Role Overview

In Growth Engineering, our goal is to increase the number of transacting Customers while also growing their purchase frequency and lifetime value. We build core platforms and services that power Coupang's growth and marketing efficiency. Various platforms under our portfolio include Search Advertising Platform, Affiliate Platform, Display targeting & re-targeting Platform, CRM, Audience Platform, Push Marketing Platform, and other core marketing services for user profile, landing, tracking & attribution. ML opportunities across these portfolios include targeting, personalization, product & offer recommendations, budget optimization, real-time bidding, creative optimization, fraud detection, and various others.
As a Staff Engineer within Coupang’s Growth Engineering team, you will be instrumental in architecting and developing a next-generation data platform (Marketing Data Service) designed to seamlessly integrate and process online/real-time, near-real-time, and various data streams. This platform will prioritize low-latency processing to transform raw data into a robust, user-centric feature store, enabling high-performance machine learning model training and real-time online inference serving. Furthermore, you will lead initiatives to ensure the platform delivers a dynamic online user profile, offering granular user attribute insights to empower downstream services across the Growth Engineering ecosystem. Your expertise will directly contribute to advancing Coupang’s data-driven capabilities, aligning technical innovation with strategic business objectives.

What You Will Do

Design, develop, and automate large-scale, high-performance streaming data processing systems to drive business growth and enhance product experience

• Build scalable data infrastructure and pipelines using best-in-class software engineering practices

• Develop optimal data models for storage and retrieval, meeting critical product and business requirements

• Ensure the platform supports high availability, reliability, and low-latency.

• Take full ownership end to end: from solution investigation/benchmark, development to operational health

• Establish and execute short and long-term architectural roadmaps

• Drive continuous improvement to the efficiency and flexibility of the data, platform, and services while maintaining a high bar for customer trust, performance, and availability

• Collaborate with data scientists, machine learning engineers, and other stakeholders to understand data requirements and deliver solutions

• Implement data quality and validation processes to ensure the accuracy and consistency of ingested data

Basic Qualifications

• 6+ years of professional software development experience

• 5+ years of experience in data-related products with proficiency in Spark, Flink, Spring, and Java

• Experience with open-source frameworks and technologies, like Spring, AWS, APIs, NoSQL, Big Data Technologies (Kafka, Hive, Cassandra, ClickHouse, Apache Flink, Apache Spark, or similar)

• Hands on Python experience

• Excellent coding skills, with emphasis on data structures, algorithms, problem solving, refactoring, performance improvement and complexity analysis

• Distributed systems experience is a must, should be skilled at designing, implementing, and maintaining systems at scale, and working on tradeoffs based on business demand

• Taking ownership comes naturally to you and you thrive in an environment where priorities and requirements are not always clear

• Comfortable working and learning in an agile, fast-paced environment

• Bachelor’s degree in computer science or related field

Preferred Qualifications

• Experience taking a leading role in building complex software systems that have been successfully delivered to customers

• Experience with internet-scale datasets and feature engineering (feature pipeline and feature store development)

• Experience communicating with users, other technical teams and senior management to collect requirements, describe software product features, technical designs and product strategy

• Experience influencing software engineering best practices

• Hands-on expertise in many disparate technologies, ranging from front-end user interfaces through to back-end systems and all points in between

• Experience working backwards from the customer and delivering innovative, simple solutions

• Fluency in oral English, and Chinese language is a bonus

At Coupang, you will:

• Work on a challenging and impactful project that directly influences Coupang's user acquisition and engagement strategies

• Collaborate with a talented global team of engineers, data scientists, and product owners who are passionate about building innovative solutions If you are a passionate engineer with the skills and experience to make a significant impact on Coupang's user understanding and personalization efforts, we encourage you to apply!

Pay & Benefits

Our compensation reflects the cost of living across several US geographic markets. At Coupang, your base pay is one part of your total compensation.

The base pay for this position ranges from $142,000/year in our lowest geographic market to $309,000/year in our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

General Description of All Benefits

Medical/Dental/Vision/Life, AD&D insurance
Flexible Spending Accounts (FSA) & Health Savings Account (HSA)
Long-term/Short-term Disability
Employee Assistance Program (EAP) program
401K Plan with Company Match
18-21 days of the Paid Time Off (PTO) a year based on the tenure
12 Paid Holidays
XX weeks of Paid Parental leave
Pre-tax commuter benefits
MTV - [Free] Electric Car Charging Station

General Description of Other Compensation

“Other Compensation” includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale.

Privacy Notice

Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/

Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or gender (including pregnancy, gender identity, gender expression, sexual orientation, transgender status), national origin, age, disability, medical condition, HIV/AIDS or Hepatitis C status, marital status, military or veteran status, use of a trained dog guide or service animal, political activities, or affiliations, citizenship, or any other characteristic or class protected by the laws or regulations in the locations where we operate. If you need assistance and/or reasonable accommodation in the recruiting process due to a disability, please contact us at usrecruiting@coupang.com.

Job Requisition ID: R0066074