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Description

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Job Overview:

The Global Operation Technology (Global Operations Tech) is responsible for the system that enable Coupang to reliably fulfill customer orders in Fulfillment Centers within hours of order placement. The Global Ops Tech Organization is on a mission to innovate by building an efficient ecosystem that operates at breakthrough scale and speed.

The desired candidate will help lead Global Ops Tech Picking team build systems that drive the overall process and workflow of Coupang's fulfillment systems. This work will not only include designing and building world-class systems but also drive adoption of advanced technologies in terms of innovation and process optimization.

What you will do:

Serve as a technical lead on our most demanding, cross-functional projects involving Inventory and Promise.
Independently come up with quality architecture and design of systems for new microservices and machine learning pipelines.
Navigate and alleviate technical obstacles and blockers at the organizational level.
Participate in the architecture, development, testing, deployment, and delivery of large-scale global software applications, systems, platforms, services, or technologies.
Write code when necessary to lead by example and help with high-priority projects.
Functionally decompose complex problems into simple, straightforward solutions, providing mechanisms for the teams to prioritize ruthlessly and “move with urgency.”

Basic Qualifications :

10+ years of experience working directly within engineering teams in a fast-moving environment.
10+ years of experience in developing and operating backend services and web applications for low latency servicing and messaging systems using complex event processing.
10+ years of experience architecting and designing (architecture, design patterns, reliability, and scaling) of new and current systems.
Experience building complex, high-performance, highly available distributed software systems successfully delivered to customers.
Experience in collaborating with cross-functional teams to define mission, vision, and roadmaps.
Experience partnering with product and program management teams.

Preferred Qualifications:

Experience in the Fulfillment Technology space at scale, especially within the Picking domain (Planning, Route optimization, real-time inventory tracking, and automation)
Experience with Kafka, Stream Processing, Complex Event Processing, data synchronization between systems, low latency serving systems, and inventory management.
Experience in building strongly consistent and low latency data synchronization and processing systems.
Solid engineering skills as a lead engineer to coach and lead high-performing software engineers and keep them motivated.
Demonstrated leadership in a cross-functional, highly collaborative environment.
Track record of developing engineers through various career stages and building high-performance teams.

Minimum Qualifications:

Bachelor, Master or PhD degree in Computer Science, Electronic Engineering, Industrial Engineering, or related discipline with 8+ years of experience with large scale backend distributed systems.

Pay & Benefits:

Our compensation reflects the cost of labor across several US geographic markets. At Coupang, your base pay is one part of your total compensation.

The base pay for this position ranges from $159,000/year in our lowest geographic market to $324,000/year in our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

General Description of All Benefits:

Medical/Dental/Vision/Life, AD&D insurance
Flexible Spending Accounts (FSA) & Health Savings Account (HSA)
Long-term/Short-term Disability
Employee Assistance Program (EAP) program
401K Plan with Company Match
18-21 days of the Paid Time Off (PTO) a year based on the tenure
12 Public Holidays
Paid Parental leave
Pre-tax commuter benefits
MTV - [Free] Electric Car Charging Station

General Description of Other Compensation:

“Other Compensation” includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale.

Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race (including traits historically associated with race, including but not limited to hair texture and protective hair styles), color, religion, religious creed (including religious dress and grooming practices), sex or gender (including pregnancy, childbirth, breastfeeding, and medical conditions related to pregnancy, childbirth or breastfeeding), gender identity, gender expression, sexual orientation, ,ancestry, national origin (including language use restrictions), age (40 and over), physical or mental disability, medical condition, genetic information, HIV/AIDS or Hepatitis C status, family status (including but not limited to marital or domestic partnership status), military or veteran status, use of a trained dog guide or service animal, political activities or affiliations, ancestry, citizenship, family and medical leave status, status as a victim of any violent crime, or any other characteristic or class protected by the laws or regulations in the locations where we operate.Coupang is also committed to providing a safe work environment for its employees and its consumers.As a condition of employment, Coupang requires employees to be fully vaccinated against Covid-19, subject to legally required accommodations. If you need assistance and/or a reasonable accommodation in the application of recruiting process due to a disability, please contact us atusrecruiting@coupang.com

R# 57449

Equal Opportunities for All

Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.