About the Team

The north star of New Verticals Business Operations is to explain what happened, why, and what do we do about it for our key business metrics. Over the past 2+ years, we have partnered with New Verticals operations, data science, product, marketing, and more to quantify the inputs that move metrics, tell the story of business performance on a week to week basis, and surface net new opportunities for growth.

About the Role

As a Data Scientist on the Retail BizOps team, you'll support DoorDash's retail expansion by analyzing customer journeys across key categories like Household, Electronics, and Apparel. You'll decode retail trends, develop data-backed strategies to accelerate adoption, and present insights directly to leadership that influence both tactical decisions and long-term strategy.

Your work will involve deep dives into category performance and customer behavior, building sophisticated diagnostic tools, and creating dashboards that identify growth opportunities. This high-visibility role requires extracting meaningful stories from complex data to help transform DoorDash into the most convenient shopping destination while advancing the company's ambitious retail vision.

You're excited about this opportunity because you will...

Decompose topline metric movements into internal (experiments, regulatory changes) vs. external (macro, weather, holidays, etc.) changes and surface key drivers to XFN stakeholders.
Provide a forward-looking outlook of what to expect in the coming weeks based on ramping experiments, occasions, prior year trends, etc.
Deepen our understanding of key metrics via deep dives and ad-hoc analysis (ie, surfacing a new trend that impacts weekly topline movement).
Specific deliverables are typically in the form of dashboards that decompose w/w, m/m, etc., movement in certain metrics, regular data storytelling of metric movements

We're excited about you because you have...

A degree in Math, Physics, Statistics, Economics, Computer Science, or a similar domain
Experience working with funnel optimization, user segmentation, cohort analyses, time series analyses, regression models, etc
Expertise of SQL queries, ETL, A/B Testing, and statistical analysis (e.g. hypothesis testing, experimentation, regressions) with statistical packages, such as Matlab, R, SAS or Python
Proficiency in one or more analytics & visualization tools (e.g. Chartio, Looker, Tableau)
The insight to take ambiguous problems and solve them in a structured, hypothesis-driven, data-supported way

Compensation

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:

For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay range for this position within the United States, including Illinois and Colorado.$102,000—$150,000 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.