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Our Mission

Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable.

Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down.

We’re 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on.

Your Impact on our Mission:

As a Product Analytics Senior Manager at Zocdoc, you’ll lead a high-performing team that drives clarity, rigor, and insight across our Provider product. Partnering closely with Product, Engineering, and cross-functional leaders, you’ll shape how we measure and optimize provider adoption, onboarding, and engagement - ultimately defining what great looks like for provider success on Zocdoc. The team you lead will combine experimentation, causal analysis, and predictive modeling to influence product strategy and quantify impact. Beyond analysis, you’ll elevate our analytical capabilities by championing automation, scalable self-service, and clear standards for excellence. This role offers the opportunity to develop exceptional talent, shape long-term strategy, and play a central role in ensuring new provider-facing products deliver meaningful value to healthcare providers and to Zocdoc’s growth.

You’ll Enjoy This Role If You Are...

A strategic analytics leader who thrives on solving complex business challenges through data and experimentation
Passionate about building and developing high-performing, statistically fluent teams
Experienced driving end-to-end recruiting processes and developing both junior and senior talent
Adept at influencing senior stakeholders with compelling, data-driven narratives
Excited to elevate experimentation, causal inference, and modeling as core tools for product learning and decision-making
Skilled at designing scalable analytical processes that improve efficiency, quality, and impact
Comfortable balancing analytical rigor with pragmatic decision-making in a fast-paced product environment

Your Day-to-Day Is...

Leading and developing a team of analysts to deliver high-impact insights through experimentation, causal inference, and other observational methods, and strategic analyses
Supporting your team to build interpretable predictive models that inform prioritization, targeting, and growth strategies
Partnering with cross-functional teams to quantify drivers of key outcomes and translate findings into product opportunities
Providing analytical leadership, ensuring insights influence both product roadmaps and long-term strategy
Collaborating with our Analytics Engineering team to automate dashboards and core reporting, enabling your team to drive faster insights
Mentoring and coaching direct reports on technical, stakeholder, and career skills; providing feedback that accelerates growth
Driving alignment across Product, Engineering, and Commercial teams on objectives, key metrics, and analytical standards

You’ll be successful in this role if you have...

4+ years of experience leading and developing high-performing analytics teams, including individual contributors and/or managers
8+ years in analytics, data science, or a related field with a proven record of influencing product strategy through data
Strong expertise in SQL and advanced data visualization (e.g., Looker, Tableau)
Deep understanding of experimental design, statistical testing, and causal inference methods — from A/B tests to diff-in-diff and synthetic controls
Experience applying interpretable models (e.g., linear/logistic regression, clustering) to explore hypotheses and guide decisions
Ability to translate complex statistical findings into clear, actionable insights for senior and non-technical audiences
Familiarity with modern data tools and workflows (e.g., dbt, Python, Jupyter, Airflow)
Strong communication and storytelling skills — able to turn analysis into conviction and influence at all levels
Strategic thinking with hands-on problem-solving to turn vision into measurable impact

Benefits

Flexible, hybrid work environment at our convenient Soho location
Unlimited Vacation
100% paid employee health benefit options (including medical, dental, and vision)
Commuter Benefits
401(k) with employer funded match
Corporate wellness programs with Headspace and Peloton
Sabbatical leave (for employees with 5+ years of service)
Competitive paid parental leave and fertility/family planning reimbursement
Cell phone reimbursement
Catered lunch everyday along with beverages and snacks
Employee Resource Groups and ZocClubs to promote shared community and belonging
Great Place to Work Certified

Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate’s experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details.NYC Base Salary Range$159,000—$225,000 USD

About us
Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish.

Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.
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